MOTU 896HD User's Guide Page 54

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PERFORMANCE TIPS & TROUBLESHOOTING
54
up configured to record from their analog inputs.
You won't be able to record from the MOTU 896 to
a tape deck until it is switched to digital input.
Alesis blackface (classic) ADAT optical sync
If you are using a Classic (black-faced) ADAT as a
sync master in your MOTU 896 setup, and you
want to record sample accurately into it, you must
configure it to use its internal clock, instead of
slaving to the optical input. To do this, hold down
the SET LOCATE button and press the DIGITAL
IN button. This will toggle the ADAT between
external sync (shown as "diG") and internal sync
("int"). Note that the ADAT will return to the "diG"
setting each time it is powered off.
Alesis ADAT track offset
If you find that sample accurate transfers from an
ADAT are displaced by a small amount, try to reset
the ADAT to its factory default state. This is
accomplished by powering on the ADAT while
holding down the RECORD and PLAY keys simul-
taneously. The ADAT lx uses a 'soft' power key so lx
users will have to unplug and plug the ADAT lx
while holding down the RECORD and PLAY keys.
Clicks and pops under word clock sync
Many problems result from incorrect word
clocking. It is essential that all digital devices in the
system be word locked. Consult chapter , “Making
sync connections (page 21) for detailed
information on how to word clock your gear.
Whenever there is any weird noise or distortion,
suspect incorrect word lock.
Clicks and pops under ADAT Sync
Sometimes, the ADAT sync cable seems to be
plugged into the MOTU 896, and partially works -
but it isnt really all the way in. This can cause clicks
when slaved to ADAT 9-pin. Make sure the cable is
seated firmly.
Clicks and pops due to hard drive problems
If you have checked your clock settings sync cable
connections and you are still getting clicks and
pops in your audio, you may have a drive related
problem. Set the MOTU 896 Clock Source to
Internal and try recording just using the analog
inputs and outputs of the MOTU 896. If you
encounter the same artifacts you may want try
using another drive in your computer. Clicks and
pops can also occur when the drive is severely
fragmented, the disk drivers are outdated, or if you
are using a SCSI accelerator that is not optimally
configured for working with audio.
Connecting or powering gear during operation
It is not recommended that you connect/
disconnect, or power on/off devices connected to
the MOTU 896 while recording or playing back
audio. Doing so may cause a brief glitch in the
audio.
Monitoring - How to monitor inputs?
Please refer to the documentation for the audio
application that you are using. If your application
does not support input monitoring, you will need
to use the MOTU 896’s hardware-based CueMix
Plus monitoring feature. Please see “Monitor input
— CueMix™ Plus on page 39.
No optical inputs or outputs are available in host
audio application
Check to make sure you have the desired optical
inputs and/or outputs enabled in the MOTU
FireWire Audio Console.
Controlling monitoring latency
See “Monitoring live input on page 41.
CUSTOMER SUPPORT
We are happy to provide customer support to our
registered users. If you havent already done so,
please take a moment to complete the registration
card included with your MOTU 896 system. When
!896 Manual/Win Page 54 Tuesday, November 27, 2001 5:02 PM
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