MOTU Audio Express User's Guide Page 80
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PERFORMANCE TIPS & TROUBLESHOOTING
80
Controlling monitoring latency
See chapter 9, “Reducing Monitoring Latency”
(page 45).
CUSTOMER SUPPORT
We are happy to provide customer support to our
registered users. If you haven’t already done so,
please take a moment to register on line at
motu.com, or fill out and mail the registration card
included with your 8pre. Doing so entitles you to
technical support and notices about new products
and software updates.
REPLACING DISKS
If your Audio Express installer CD becomes
damaged and fails to provide you with fresh,
working copies of the program, our Customer
Support Department will be glad to replace it. You
can request a replacement disc by calling our
business office at (617) 576-2760 and asking for the
customer service department. In the meantime,
you can download the latest drivers from
www.motu.com.
TECHNICAL SUPPORT
If you are unable, with your dealer’s help, to solve
problems you encounter with the Audio Express
system, you may contact our technical support
department in one of the following ways:
■ Tech support hotline: (617) 576-3066 (Monday
through Friday, 9 am to 6 pm EST)
■ Tech support 24-hour fax line: (617) 354-3068
■ Online support: www.motu.com/support
Please provide the following information to help us
solve your problem as quickly as possible:
■ The serial number of the Audio Express system.
This is printed on a sticker placed on the bottom of
the Audio Express itself. You must be able to supply
this number to receive technical support.
■ A brief explanation of the problem, including the
exact sequence of actions which cause it, and the
contents of any error messages which appear on the
screen.
■ The pages in the manual which refer to the parts
of the Audio Express with which you are having
trouble.
■ The version of your computer’s operating
system.
We’re not able to solve every problem immediately,
but a quick call to us may yield a suggestion for a
problem which you might otherwise spend hours
trying to track down.
If you have features or ideas you would like to see
implemented, we’d like to hear from you. Please
write to the Audio Express Development Team,
MOTU Inc., 1280 Massachusetts Avenue,
Cambridge, MA 02138.
- Audio Express 1
- Contents 3
- 2 4 5 6 7 8 9 10 5
- How to access these settings 7
- About the Audio Express 9
- Connection Input Output 10
- Total 6 6 10
- THE AUDIO EXPRESS FRONT PANEL 11
- 16-BIT AND 24-BIT RECORDING 11
- CUEMIX MIXING AND EFFECTS 12
- HOST AUDIO SOFTWARE 12
- Requirements 13
- Software Installer First 15
- Installing the Audio Express 17
- Hardware 17
- FireWire 18
- Input 48V Pad Trim 20
- CONNECT MIDI GEAR 21
- POWER OPTIONS 22
- Voltage Amperage 23
- A TYPICAL AUDIO EXPRESS SETUP 24
- MOTU Audio Console 27
- ‘GENERAL’ TAB SETTINGS 28
- MOTU AUDIO CONSOLE 29
- ‘AUDIO EXPRESS’ TAB SETTINGS 30
- Front Panel Operation 31
- MIXING WITH THE FRONT PANEL 32
- CONTROLS 32
- Do this To do this 33
- METERING AND ACTIVITY LEDS 34
- RESTORING FACTORY DEFAULTS 34
- ASIO Software 35
- CHOOSING THE MOTU ASIO DRIVER 37
- SYNCHRONIZATION 39
- MIDI I/O 39
- 24-BIT OPERATION 39
- SONAR and other WDM Software 41
- SONAR AND OTHER WDM SOFTWARE 42
- AND OUTPUTS 43
- Reducing Monitoring Latency 45
- MONITORING LIVE INPUT 46
- CUEMIX HARDWARE MONITORING 48
- REDUCING MONITORING LATENCY 49
- REDUCING MONITORING LATENCY 50
- CueMix FX 51
- CUEMIX FX 52
- WORKING WITH A MIX 53
- SHORTCUTS 54
- INFO DISPLAY 54
- TALKBACK AND LISTENBACK 54
- CUEMIX FX 55
- SCOPE CHANNEL SELECTION 56
- FILE MENU 56
- EDIT MENU 56
- DEVICES MENU 57
- FFT ANALYSIS / SPECTROGRAM 57
- Pause button 58
- Display options 58
- Silence Full scale 58
- OSCILLOSCOPE 59
- moves the line marking time 60
- moves the line 60
- Trigger indicator 61
- Trigger menu 61
- Criteria check boxes 61
- Trigger mode What it does 62
- Color Status 62
- X-Y PLOT 65
- PHASE ANALYSIS 68
- Figure 10-29: Filters 70
- Polar view 71
- Rectangular 71
- Inverted 71
- CONFIGURATIONS MENU 72
- TALKBACK MENU 73
- PHONES MENU 73
- CONTROL SURFACES MENU 73
- MOTU SMPTE Console 75
- READER SECTION 76
- GENERATOR SECTION 77
- SMPTE TIME CODE 77
- SYNCING TO SMPTE TIME CODE 78
- CUSTOMER SUPPORT 80
- REPLACING DISKS 80
- TECHNICAL SUPPORT 80
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