MOTU UltraLite User's Guide download pdf (Page 68)

TROUBLESHOOTING

■ Te ch support 24-hour fax line: (617) 354-3068

■ Te ch s u pp or t email: techsup[email protected]m

■ Web s i te : www.motu.com

Please provide the following information to help us

solve your problem as quickly as possible:

■ The serial number of the UltraLite system. This

is printed on a sticker placed on the bottom of the

UltraLite rack unit. You must be able to supply this

number to receive technical support.

■ A brief explanation of the problem, including the

exact sequence of actions which cause it, and the

contents of any error messages which appear on the

screen.

■ The pages in the manual which refer to the parts

of the UltraLite or AudioDesk with which you are

having trouble.

■ The version or creation date of the system

software you are using to run the Macintosh.

We’re n ot a b le to solve every problem immediately,

but a quick call to us may yield a suggestion for a

problem which you might otherwise spend hours

trying to track down.

If you have features or ideas you would like to see

implemented, we’d like to hear from you. Please

write to the UltraLite Development Team, MOTU

Inc., 1280 Massachusetts Avenue, Cambridge, MA

02138.

!UltraLite Manual/Mac Page 68 Monday, September 12, 2005 6:52 PM

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MOTU UltraLite User's Guide Page 68