MOTU 896 User's Guide Page 130
- Page / 134
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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APPENDIX B: TROUBLESHOOTING
130
REPLACING DISCS
If your installer disc becomes damaged, our
Customer Support Department will be glad to
replace it. You can request a replacement disc by
calling our business office at (617) 576-2760 and
asking for the customer service department. In the
meantime, you can download the latest drivers
from www.motu.com.
TECHNICAL SUPPORT
If you are unable, with your dealer’s help, to solve
problems you encounter with the 896mk3 system,
you may contact our technical support department
in one of the following ways:
■ Tech support hotline: (617) 576-3066 (Monday
through Friday, 9 a.m. to 6 p.m. EST)
■ Online support: www.motu.com/support
Please provide the following information to help us
solve your problem as quickly as possible:
■ The serial number of the 896mk3 system. This is
printed on a label placed on the bottom of the
896mk3 rack unit. You must be able to supply this
number to receive technical support.
■ A brief explanation of the problem, including the
exact sequence of actions which cause it, and the
contents of any error messages which appear on the
screen.
■ The pages in the manual which refer to the parts
of the 896mk3 or AudioDesk with which you are
having trouble.
■ The version of your computer’s operating
system.
We’re not able to solve every problem immediately,
but a quick call to us may yield a suggestion for a
problem which you might otherwise spend hours
trying to track down.
If you have features or ideas you would like to see
implemented, we’d like to hear from you. Please
write to the 896mk3 Development Team, MOTU
Inc., 1280 Massachusetts Avenue, Cambridge, MA
02138 or send an email to:
customerservice@motu.com.
896mk3 Hybrid book Page 130 Friday, August 19, 2011 1:44 PM
- MOTU 896mk3 Hybrid 1
- Contents 3
- Getting Started 5
- 8910111213 7
- Quick Reference: 9
- About the 896mk3 Hybrid 11
- THE 896MK3 HYBRID REAR PANEL 12
- ABOUT THE 896MK3 HYBRID 13
- THE 896MK3 HYBRID FRONT PANEL 14
- 16-BIT AND 24-BIT RECORDING 15
- MIXING AND EFFECTS 15
- INCLUDED SOFTWARE 15
- AUDIODESK 16
- DIGITAL PERFORMER 16
- OTHER HOST AUDIO SOFTWARE 16
- Packing List and 17
- System Requirements 17
- OVERVIEW 19
- INSTALLATION 19
- MOTU AUDIO DRIVER 19
- MOTU AUDIO SETUP 20
- CONNECT THE 896MK3 INTERFACE 21
- Input 48V Pad Trim 24
- CONNECT A FOOT SWITCH 25
- A TYPICAL 896MK3 SETUP 26
- MAKING SYNC CONNECTIONS 28
- SYNCING S/PDIF DEVICES 29
- SYNCING OPTICAL DEVICES 30
- SYNCING AES/EBU DEVICES 30
- ■ Clock source 31
- ■ Sample rate conversion 31
- SYNCING WORD CLOCK DEVICES 33
- SYNCING TO SMPTE TIME CODE 34
- INTERFACES 35
- Using the 39
- 896mk3 Hybrid 39
- MOTU Audio Setup 41
- ‘896MK3 HYBRID’ TAB SETTINGS 42
- MOTU AUDIO SETUP 43
- ‘GENERAL’ TAB SETTINGS 47
- Front Panel Operation 49
- COMPRESSOR 50
- PROGRAMMABLE METERS 51
- PUSH-BUTTON ROTARY ENCODERS 51
- MULTI-FUNCTION LCD DISPLAY 51
- 896MK3 SETUP MENU 52
- AUDIO MENU 53
- CUEMIX MENU 53
- FRONT PANEL OPERATION 54
- FRONT PANEL OPERATION 55
- Figure 6-12: The REVERB menu 56
- INPUTS MENU OUTPUTS MENU 57
- MIXES MENU REVERB MENU 58
- STAND-ALONE OPERATION 58
- PREPARATION 59
- RUN MOTU AUDIO SETUP 59
- REDUCING LATENCY 63
- AUDIO INPUT AND OUTPUT NAMES 63
- 24-BIT OPERATION 65
- Reducing Monitoring Latency 67
- MONITORING LIVE INPUT 68
- ■ Patch thru latency 70
- REDUCING MONITORING LATENCY 72
- CueMix FX 73
- AND REVERB 74
- AND PROCESSING 74
- CUEMIX FX INSTALLATION 75
- CUEMIX FX BASIC OPERATION 75
- THE MIXES TAB 77
- THE INPUTS TAB 79
- THE OUTPUTS TAB 81
- Figure 9-6: The Outputs tab 82
- THE CHANNEL SETTINGS SECTION 83
- Figure 9-10: The EQ tab 85
- The name of the 86
- Control unit range 87
- Slope = 6 91
- Slope = 18 91
- Slope = 36 91
- Figure 9-22: The Meters tab 94
- Figure 9-23: The Reverb tab 95
- THE MONITOR GROUP 96
- DSP METER 97
- SOLO LIGHT 97
- TALKBACK AND LISTENBACK 97
- SHORTCUTS 99
- FILE MENU 99
- EDIT MENU 100
- DEVICES MENU 100
- FFT AND SPECTROGRAM DISPLAY 100
- Pause button 102
- Display options 102
- OSCILLOSCOPE 103
- moves the line marking time 104
- moves the line 104
- Trigger indicator 105
- Trigger menu 105
- Criteria check boxes 105
- Trigger modeWhat it does 106
- Color Status 106
- CUEMIX FX 107
- CUEMIX FX 108
- X-Y PLOT 109
- PHASE ANALYSIS 112
- Figure 9-55: Filters 114
- Polar view 115
- Rectangular 115
- Inverted 115
- CONFIGURATIONS MENU 117
- TALKBACK MENU 117
- PHONES MENU 117
- CONTROL SURFACES MENU 118
- MOTU SMPTE Setup 121
- READER SECTION 122
- GENERATOR SECTION 123
- MOTU SMPTE SETUP 124
- Appendices 125
- Audio I/O reference 127
- Troubleshooting 129
- REPLACING DISCS 130
- TECHNICAL SUPPORT 130
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